FAQ
Platform questions and quick answers
Use this page to understand the main tools, access rules, and support workflows.
Who can access full player profiles?
Approved coach and staff accounts can access full profiles. Public visitors only see limited sample information.
How do I search the prospect database?
Use the database filters for class, position, state, projected level, play style, and other criteria. Open a player profile for deeper context.
What is the difference between saving a player and creating a player alert?
Saving a player bookmarks that specific prospect. A player alert saves a type of prospect you want to monitor.
What are followed events?
Followed events are events you want to track from your dashboard, including event details and related player/team context.
Where do quarterly reports appear?
Sent reports appear on the Reports page for approved coach/staff accounts. They may also be delivered by email.
How can a player or family submit information?
Use the Submit Player Info form. Submissions are reviewed before anything is published.
How do I request PTP coverage?
Use the Coverage Request form in Resources to submit an event, team, player, or matchup for review.
How do profile corrections get handled?
Send corrected information through the contact/support flow or submit updated player information. PTP reviews changes before updating the database.
What is coach-only information?
Coach-only information includes contact details, GPA/projection fields when restricted, notes, offers, and other premium scouting context.
Where is the tutorial video?
The How to Use the Database page links to the current tutorial video or the main Tutorial page.